Unfortunately, due to their physical complexities, it's very difficult to build laptops from custom parts. This leads consumers to purchase them through retailers. Some of our technicians are former computer retail store employees that are able to give a few tips and warning about purchasing laptops from a retail store or over the internet.
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Laptops sold by retailers are priced so competitively that they make very little money and sometimes even lose money. This explains why most laptop salespeople are so pushy when talking to customers about extended warranties and additional software services. These are the things that the retailer is making a profit on.
With this kind of business plan, the customer is the one that ultimately loses. If a salesperson thinks a customer isn't going to buy a service plan or additional software installed by that stores computer technicians, that customer isn't valuable to the salesperson anymore. That customer is going to get less attention and even less effort from the salesperson. In a last ditch effort to make the best out of a bad situation, that salesperson might push a laptop onto the customer that has a higher profit margin even if that might not be the best laptop for the customer.
This is where we come in. If you ask any computer retail employee what they fear the most, the majority of them will tell you "customers that have IT friends". We can be that IT friend. Being uninvolved with the store, we offer a unbiased opinion with your best interests in mind. We'll help you pick the best laptop for you, be able to explain the extended service plans in a clear and easily understandable way, and perform the same computer upgrades and software installs for a drastically cheaper price than the competition.
We offer all of this, face-to-face, for free. Please, save yourself time and money. Contact us today.